Wednesday, June 27, 2012

Evaluation

The other day we had our first staff meeting of the summer. We talked about random things like don't leave personal items laying around the store when you're not there and don't keep food in the walk-in freezer unless you're going to eat it that day, and other things like watching delivery times. My boss challenged drivers to just take one night and run to and from your car everywhere you go and see if that helps you fit in time for more runs. In my head I promised myself that I would never do that.

At this meeting we also had 1 on 1 evaluations from my boss. Mine was very encouraging. I got perfect scores on everything attitude-wise, like being on time (she said I was always early...I know how to make a good impression), having a good work ethic, etc. But then we got to the actual business evaluations...things that I didn't know existed. For example, my average phone time (time spent taking orders) is around 4 minutes. They want it to be around 2. Oops! And my average ticket price was around $14 I think...they want that to be a minimum of $17. I don't like that because I hate trying to convince people to buy things, because I know I don't like to spend money. I know that's stupid, but I didn't sign up to be a pizza sales lady...I just deliver!
When I told Grace Hooper about these things, she said "It's not like I didn't take your job seriously before, but hearing these things makes me take your job a little bit more seriously." I was like yeah, it's hard.
(It's not actually hard.)
But anyway, the way the eval works is you get a score for each different thing, and then you add up the score at the end to see if you get a raise. I GOT A RAISE!! Don't worry about the fact that it's only 35 cents and only while I'm on the road. So now my pay on the road = $3.85/hr. I couldn't be happier.

I took History of Economic Thought last semester and we spent some time reading Karl Marx. I can't tell you how often I think about what he says about man's estrangement; man are estranged in 4 different ways, one of which is from the product of their labor. Every time I'm hungry at headquarters I just get so frustrated that I have to pay for everything I that I can make myself there. And I get it...someone else is investing in and buying these materials in order to get a return for themselves. They're not interested in feeding their employees for free. I signed up to sell my labor, and that's all. But still, seeing all that food is just hard sometimes.

1 comment:

  1. "For example, my average phone time (time spent taking orders) is around 4 minutes" .... of course it is. all you ever do is ramble.

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